COVID-19

Destination Coromandel staff and trustees would like to acknowledge the challenging time the visitor industry is facing due to COVID-19 (Coronavirus).

With the fast-changing nature of this pandemic, it is our aim to ensure all our partners in the visitor industry are kept updated to help make timely and informed decisions.

CANCELLATIONS & COMMUNICATIONS PLAN RECOMMENDATION

At this point it is important to establish a simple communications plan and as difficult as it is right now, keep long term goals in mind:
-       Retain the contacts of those cancelling/deferring/postponing
-       Respond with your reputation and future bookings in mind
-       Be ready to invite customers to book again when travel conditions allow

Your customers will be disappointed that they can no longer visit as planned. It is important to do what you can to maintain your positive reputation, so they’re eager to book again in the future. In many instances your bookings will have been received via Travel Agents. Where possible work with these Travel Agents and Inbound Travel Operators to welcome guests back when appropriate.

We would also recommend you sign up to your local council newsletters (Thames Coromandel and Hauraki)  to keep up to date with information regarding business support and event updates.
We appreciate this is an incredibly challenging and frustrating time.

Please do not hesitate to contact Destination Coromandel with any queries or concerns. 

Business Advice

We acknowledge that there are many organizations and businesses providing expert advice across multiple industries.

Here are some clips we thought might be useful to you and your business during these unprecedented times.

Sarah Tuck - CoLiberate - Managing your own, and your team’s, well-being during this time is crucial. Supplied by WellingtonNZ

Sam Gadd - Humankind - Advice on working remotely and building a supportive and productive employee experience. Supplied by WellingtonNZ 

Chartered Accountants Australia and New Zealand talks with:

Josh Taylor of Tax Traders - Explaining their response to COVID-19, provisional tax, and financing tax

Phillip Smith CA from nextAdvisory - Covering the immediate challenges facing clients, cashflow, subsidised COVID-19 leave and much more

 

Resources

Visitor Information

For all our visitors, domestic and international, please refer to the official COVID19 Visitor Information website.


Guidelines for Hospitality

Guidelines for Hospitality during Level 4

NZ Goverment

Government Information on COVID-19 including health, travel, education, business and community issues.

NZ Government - response-package

NZ Government COVID-19: Economic Response Package information and fact sheets.

Ministry of Health - Resources

These information sheets provide resources to answer common questions about COVID-19. Resources

Ministry of Health - COVID19

Ministry of Health general advice for COVID19

Ministry of Health advice for Event Sector

Ministry of Health advice for public events and mass gatherings

Ministry of Health advice for Accommodation Sector

Ministry of Health advice for hotels and hotel staff

TIA (Toursim Industry Aotearoa)

Tourism Industry Aotearoa (TIA) Advise for operators and Visitors

 

TIA (tourism Industry Aotearoa)

Tourism Industry Aotearoa (TIA) response to COVID-19 

MBIE - COVID19

MBIE Government sources providing guidance and support to the public as part of the response to Coronavirus

Tourism Export Council

The Tourism Export Council's (TECNZ) key role is to advocate for the New Zealand inbound tourism industry and tourism industry operators.

Mental Health

Managing Anxiety & Stress during COVID19

Restaurant Assocciation

Restaurant Association COVID19 has caused significant concerns for many of our members and contingency planning is appropriate under the circumstances.

Destination Coromandel Updates

Industry Update COVID19 #1

Industry Update from Destination Coromandel COVID19 #1

Released 16th March 2020

Industry Update COVID19 #2

Events Update from Destination Coromandel COVID19 #2

Released 17th March 2020

Industry Update - COVID19 #3

Industry Update from Destination Coromandel COVID19 #3

Released 18th March 2020

Industry Update - COVID19 #4

Industry Update from Destination Coromandel COVID19 #4

Released 19th March 2020

Industry Update - COVID19 #5

Industry Update from Destination Coromandel COVID19 #5

Released 20th March 2020

Industry Update - COVID19 #6

Industry Update from Destination Coromandel COVID19 #6

Released 24th March 2020

Industry Update - COVID19 #7

Industry Update from Destination Coromandel COVID19 #7

Released 26th March 2020

Industry Update - COVID19 #8

Industry Update from Destination Coromandel COVID19 #8

Released 31st March 2020

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